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Sydney Opera House Policies

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Artworks Management Policy
Sydney Opera House will not acquire artworks on any permanent basis either through purchase or as a gift or part of a sponsorship. More

Asset Management Policy
Sydney Opera House Trust is committed to the management and maintenance of Sydney Opera House’s physical assets to enable the site to be a place for presentation, meeting and experiences. More

Child Protection
Sydney Opera House has a comprehensive Child Protection Policy outlining the framework for managing and reducing risk of harm to children while on Sydney Opera House premises. More

Code of Conduct
Click here to download the Sydney Opera House Code of Conduct.

Commitment to our Customers
We will be known for exceptional service by everyone who visits Sydney Opera House and everyone who works here. More

Community Donations Policy
The Opera House receives numerous requests each year from Not-for-profit organisations for support and to undertake collections onsite. More  

Credit Control and Debtor Management
The provision of credit to customers is a standard business practice. More

Customer Feedback
Sydney Opera House wants to provide an outstanding and enjoyable experience for all customers. More  

Closed Circuit Television Policy
Sydney Opera House has established standards and procedures for the management of closed circuit television systems on Sydney Opera House premises. More

Environmental Sustainability Policy
Sydney Opera House is committed to Environmental Sustainability. More 

Event Support Policy
Sydney Opera House regularly receives requests from a range of community and charitable organisations for support to enable them to hold their events at the Sydney Opera House. More

Grand Organ Access
The Grand Organ in the Concert Hall is the largest known mechanical-action pipe organ in the world with over 10,200 pipes. In order to protect this unique instrument Sydney Opera House has established a policy prescribing access to the Organ. More

Gifts and Benefits
It is important that Sydney Opera House staff not only work and act with integrity and impartiality but also are seen to do so. This is consistent with our core shared values. 
More

Illumination of the Sails
Sydney Opera House is committed to protecting the integrity and significance of the Sails, including any illumination of the Sails. More

Lost and Found Property
Sydney Opera House has procedures in place for the management of all lost property on site More

Movement of Vehicles on Site
It is recognised that at various times there is the need to move vehicles off roads, to areas normally used for pedestrian traffic or as work areas. More

OH&S Policy Statement
At Sydney Opera House we believe that a safe work place is essential for the well being of our people and our organisation.  We are committed to ensuring a safe and healthy working environment for everyone who works at or visits Sydney Opera House. More

OH&S Risk Management
The Sydney Opera House Trust is committed to protecting the health and safety of all our employees and users of Sydney Opera House, and associated locations. More 

People with Disabilities and Older People
Sydney Opera House Trust supports the right of people with disabilities and older people to be fully involved in community life and the cultural life of Sydney. More

Permission to Film at Sydney Opera House
All requests to film on site must gain prior approval from Sydney Opera House. More

Procurement Policy
Click Here to download a copy of the Sydney Opera House Procurement Policy. 

Privacy Policy
The Sydney Opera House is committed to protecting the privacy of individuals by ensuring that the collection, use and disclosure of personal information are undertaken within the framework of the relevant privacy legislation. More 

Public Interest Disclosures
Sydney Opera House is committed to ensuring staff who disclose information about corrupt conduct, maladministration, serious and substantial waste or government information contravention are able to do so without fear of personal loss of harassment. More

Records Management Policy
The Records Management Policy establishes the framework and accountabilities for recordkeeping within the Sydney Opera House. More

Smoking, Alcohol and Other Drugs
Sydney Opera House is committed to promoting a healthy and safe environment for visitors, patrons and staff. The Smoking, Drugs and Alcohol Policy outlines Sydney Opera House’s approach to the risks associated with the use of these substances for staff and contractors on the premises, and fulfils our obligations under the relevant NSW statutes particularly related to occupational health and safety. More

Sponsorship
Sponsorship, in the form of cash and/or goods and services in kind, is core to assisting us in achieving the business objective of leveraging the Sydney Opera House Brand, assets and business results. More

Workplace Bullying and Harassment
Sydney Opera House is committed to creating and maintaining a work environment where each individual is treated with respect and dignity and can work free of any fear of bullying or harassment. Click Here to download the Bullying and Harassment Policy.

Work Related Grievances
Click Here 
 to download the Sydney Opera House Work Related Grievances Policy.

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Festival of Dangerous Ideas


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