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Sydney Opera House Access Information

Getting to the House
Transport and parking

For information on our Complimentary Shuttle Bus service designed to assist elderly and less mobile customers from Circular Quay.

For information on accessible parking on the Vehicle Concourse near Stage Door for holders of RTA Mobility Parking Scheme permits.

For parking at Sydney Opera House Car Park operated by Wilson Parking for holders of RTA Mobility Parking Scheme permits.

Drop-off points
People with disabilities and older people unable to walk long distances can be dropped off closer to the entry of the building, either at the on-site roundabout or under the covered vehicle concourse.

Drivers of taxis or private vehicles can access the site via Macquarie Street for the purposes of dropping off passengers. As a security measure on entry to the site, all vehicles (including taxis and private vehicles) are required to stop at the Main Gate to confirm their access requirements with the Security Officer.

For more information feel free to contact the Sydney Opera House Information desk via email or call on 61 2 9250 7777. Patrons who are deaf or who have a hearing impairment can call (at no cost) through the National Relay Service:

  • TTY users phone 13 36 77 then ask for 9250 7777
  • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 9250 7777
  • Internet relay users connect to the NRS ( and then ask for 9250 7777

Getting around the House
Sydney Opera House's public lift is located on the Harbour Bridge side of the building, the lift connects three levels, providing improved undercover access for all patrons as well as enhancing paths of travel for patrons using a wheelchair or pram or those with limited mobility.

Patrons can enter the lift via the corridor next to the existing escalators on the Lower Ground Level and also in the Western Foyer, via the corridor on the Ground Level (at the top of the existing escalators).

Escalators connect the Upper Level to the Joan Sutherland Theatre and Concert Hall Southern Foyers.

For enquiries email or go to the Information Desk on the Upper Level, usual operating hours 10.00am – 8.00pm daily. Closing times may vary between 5.00pm and 8.00pm according to performances.

If the Information Desk is closed, Sydney Opera House staff in the foyers will be happy to provide assistance. The Host at Stage Door can also be contacted by telephone 9250 7400 until final performances’ finishing time.

Companion Card 
The companion Card is recognised for all performance and events at SOH including the Essential Tour 

At the time of ticket purchase cardholders may either phone or email their valid Companion Card Number and Expiry date to be kept on file for future ticket purchases. Alternatively, the Card may be presented in person at the Box Office. Cardholders will then be issued with a complimentary ticket for their essential support companion.

Companion Card

Occupational Health & Safety Policy

At Sydney Opera House we believe that a safe work place is essential for the well being of our people and our organisation. We are committed to ensuring a safe and healthy working environment for everyone who works at or visits Sydney Opera House. More

Access Tours

Call, email or book in person for an Access Tour. Designed for patrons with limited mobility, it is The Essential Tour without steps
The Essential Tour 2
More Info
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