Box Office - booking tickets in person
The main Box Office is located on level one of the building (which takes 42 steps). Access to the main Box Office for people using wheelchairs is via Stage Door. Tickets for all performances are held at the main Box Office until one hour before each performance. After this time, tickets for the Drama Theatre, Playhouse and The Studio can be collected from their respective Box Offices. Tickets for the Concert Hall and Opera Theatre can be collected from the main Box Office.
Box Office staff can also conduct ticket transactions or pick-ups on the ground level. Please enquire at the time of booking for this service.
You are also able to book tickets via telephone, fax or email and tickets can be posted to you in advance. For this service please contact:
Tel: +61 2 9250 7777
TTY: +61 2 9250 7347
Email: bookings@sydneyoperahouse.com
Ticketing policy for Sydney Opera House performances
Our ticketing policy allows customers requiring wheelchair seating for Sydney Opera House performances to purchase a wheelchair place for themselves and a seat for their companion at the lowest concession ticket price available for the selected performance. Where no concessions are available, the wheelchair space and one companion seat will be sold at the lowest price available for that event. Additional companions can purchase tickets on the standard pricing basis. Sydney Opera House also encourages presenters to set a concession ticket price for their performances.
Wheelchairs
A limited number of wheelchairs are available at Stage Door for use on site.
A number of spaces are available for wheelchairs in each theatre. It is essential that you advise the Box Office of your requirements when booking tickets. When booking a tour, restaurant or any other services, always advise your access requirements so we can best meet your needs.
Wheelchair access is available from the southern entrance of the site to both the Concourse and the Lower Concourse levels. Undercover wheelchair access is available from Stage Door and from Sydney Opera House Car Park on levels 1 and 6.
Accessible toilets
Located:
Accessible toilets are also located at ground level inside Sydney Opera House. Please ask the Concierge located at Stage Door (adjacent to the Concourse) for assistance to these facilities.
Access Tours

Online
Access Tours operate daily at 12pm for one hour and are designed for customers with mobility restrictions and customers with limited vision or who are blind.
As places are limited, please book in advance for access tours by emailing tourism@sydneyoperahouse.com.
By Telephone
You are able to book by telephone. To ensure we meet your access needs and to confirm pricing please call:
Tel: +61 2 9250 7250
TTY: +61 2 9250 7347
In person
Bookings can also be made in person at the Guided Tours Booking Office on the Lower Concourse.
Cost of the one hour tour is:
Adult: $32.00
Concession*: $23.00
Family Price: $74.00 (2 adults + 2 children under 16)
Private Tour: $416.00 (price for 1-13 people)
*Concessions apply to Australian seniors/students/children 16 and under
Prices include GST
Prices are subject to change