Do I have to have the same number of tickets for each event in my package?
Yes, if you wish to purchase different ticket amounts to each event, you should select the lowest consistent number for your package and add additional individual tickets once you have completed your package selection. This may mean, in some cases, that your additional tickets for certain events may not be adjacent to your package order.
Why don't I have a promotion code?
The promotion code field only appears if the presenter has offered selected customers a limited special offer. If you have not received a promotion code, you are not eligible for the promotion and should ignore this field. In most cases, this box will not appear.
How can I see what packages are available?
Click here to visit the package listing page or visit the specific page/s related to the program you are interested in. If multi-event package savings are available, they will be listed.
What shows can I buy as part of a Kids Multi-Show Package?
Almost all shows in the Kids at the House program are available to purchase as part of a Multi-Show Package. The Multi-Show Package offer is limited and may be withdrawn without notice. We recommend that you buy early to avoid disappointment.
Shows that are NOT included are: The Illusionists 2.0, Opera Australia's The Magic Flute, Architects of Air Exxopolis, Pinocchio.
Can I exchange my tickets once purchased?
We understand that plans can change. Kids Multi-Show Package holders are entitled to one free exchange per season pass. Note: exchanges can only be made for a different time or date of the performance season.
I have bought tickets before and now wish to upgrade to a package. Can I get a discount on my previous purchase?
No, package discounts are not available retrospectively. If you wish to add more tickets to your order, package discounting may, in some cases, be available on new events however retrospective discounting will not be. The policy on package terms and conditions are specific to each package offering, please refer to the individual event pages for further information.
How long do I have to complete the transactions?
30 minutes only, it is best to do your research on the general event page and have a good idea of the dates, times and price reserves you would like and being sure they meet the package discount criteria.
I don't know what package I want. Should I buy one?
Packages for multiple events offer excellent value and are definitely worth considering. All available packages are listed here.