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Terms of Use and Ticket Terms and Conditions

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Sydney Opera House Disclaimer Notice

Please do not proceed any further into the Sydney Opera House website unless you accept the following conditions:

  1. No liability is accepted to any person for loss or damages incurred as a result of reliance upon material contained at this website.
  2. Sydney Opera House accepts no responsibility for the accuracy of information or material accessed through the site. Performance details in the Calendar of Events section and Guided Tour details are subject to change without prior notice.
  3. By logging on, you will have deemed to have released and discharged Sydney Opera House from all liability which might arise.
  4. By logging on, you will be assuming all risks associated with use of the site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the Sydney Opera House site by your access to it.
  5. The Sydney Opera House website provides links to other third party websites for your convenience and informational purposes only, and not for purposes of making any endorsement or recommendation thereof. Sydney Opera House cannot control and takes no responsibility and does not make any warranty, express or implied, with respect to the content, privacy policy or practices of such linked websites.

 

Sydney Opera House Copyright Notice

The text and images contained on this website are protected by the laws of the Commonwealth of Australia and this state, including copyright law.

Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from the Sydney Opera House.

Requests and enquiries can be directed to:
Administration and Employee Services Department
Sydney Opera House
GPO Box 4274
Sydney NSW 2001

Telephone: +61 2 9250 7111
Email: legal@sydneyoperahouse.com

 

Ticket Terms & Conditions

1. Attendance of the event is deemed to be acceptance of these terms and conditions. Another company may be presenting the performance and this ticket is subject to any conditions for that activity and/o the venue. 2.Refunds for performance tickets are payable on in accordance with the Code of Practice for Event Ticketing in Australia. Exchanges for performance tickets, or the replacement of lost, stolen or missing tickets may be permitted under certain conditions and fees may apply. Tickets for a cancelled guided tour may be refunded or transferred to another tour. 3.The right of admission is reserved by the management. Latecomers will not be able to join a tour and will only be admitted to a performance during a suitable break which could be the first interval (if an interval is scheduled for the applicable performance). 4. Venue access and the route for guided tours are subject to venue availability and rehearsal schedules. Ticket holders must remain with the tour guide and follow instruction. There are 200 to 300 stairs on a tour and flat, rubber soled shows should be worn. 5. Advertised programs or tours may be varied without notice. Artists may be added, withdrawn or substituted for performances and the right to vary prices, venues, seating arrangements and audience capacity is reserved. 6. Any bag or item larger than A4 must be cloaked and may be inspected. 7. Camera, video and audio recorders may not be used inside Sydney Opera House, unless expressly authorised. Sydney Opera House reserves the right to broadcast or telecast any event. No food or drink is allowed inside a venue. 8. Ticket holders enter the venue at their own risk. Sydney Opera House will not be responsible for any loss, damage or injury arising from a pre-existing medical condition or due to a breach of these conditions. 9. This ticket may not, without the prior written consent of Sydney Opera House, be resold for commercial packages or at a premium, nor may it be packaged or used for advertising, promotional or other commercial purposes. If a ticket is sold in breach of this condition, the bearer of the ticket may be refused admission.

The Sydney Opera House Customer Privacy Policy Statement is available at the Information Desk, by calling the Privacy Contact Officer on +61 2 9250 7111, online at http://www.sydneyoperahouse.com/privacystatement.aspx or by email at privacy@sydneyoperahouse.com SYDNEY OPERA HOUSE: BOX OFFICE +61 2 9250 7777 TOURS +61 2 9250 7250 SYDNEYOPERAHOUSE.COM

 

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