To have the best experience at Sydney Opera House, please take a moment to review the following information.
Our performances start promptly at the time listed on your ticket so please allow for sufficient time for travel, parking, dining, ticket collection, cloaking and other pre-performance activities in order to arrive at your performance space before the performance begins.
Enjoy the performance!
A valid ticket is required to access the Concert Hall and the Joan Sutherland Theatre foyers and all performance spaces. Please have your ticket with you at all times as you may be asked to present it for inspection. As a general rule, children aged under two years and under may be admitted into our venues without a ticket and free of charge. In instances where children are admitted free of charge, they will not be allocated a seat and must be seated on a parent or guardian’s lap for the duration of the performance. We request you bear in mind that some performances may not be suitable for children and that this policy may vary, particularly for performances programmed for children where a ticket may be required for admission for children aged 0-2 years. Please check individual event pages for information. In all circumstances children aged 15 years and under must be accompanied by an adult at all times. We request that you consider the interests of other patrons as any persons creating a disturbance may be asked to leave the venue. Please call the Box Office for more information on +61 2 9250 7777.
Picking Up Tickets
All pre-purchased tickets can be collected from our Box Office (Level 1) at any time after purchase. Due to a strict lockout time on performances, we recommend that tickets are picked up at least 20 minutes prior to the start of the performance. Latecomers may not be permitted entry once a show has started.
Circular Quay is a five to seven minute walk from the Sydney Opera House. You can catch buses, trains and ferries to Circular Quay. A complimentary shuttle bus for elderly and less mobile customers runs between Circular Quay near Stand E (under the Cahill Expressway) and the Vehicle Concourse. Seating is limited and available on a first come, first served basis. More info
Wilson Parking manages and operates Wilson's Sydney Opera House Car Park, which is a public car park serving Sydney Opera House visitors and ticket buyers, as well as visitors and residents of East Circular Quay and Macquarie Street. Being a public car park, availability is difficult to predict and may be limited, especially at times of busy activity at Sydney Opera House and its surrounding areas. Sydney Opera House recommends that those wishing to use this car park arrive early. More info
For the safety and comfort of the performers and other audience members latecomers will only be admitted into venues at a suitable break. This varies from performance to performance and for some performances can be at the first interval. Also, if you leave a performance once it has commenced, you will only be re-admitted at a suitable break. We regret any inconvenience and disappointment this may cause latecomers and provide viewing from monitors in our theatre foyers.
The safety and security of our customers is of paramount importance to us. All bags may be subject to a visual inspection. Any bag or item larger than a standard-sized handbag must be cloaked during tours and performances.
•To help ensure the safety and security of all patrons, we reserve the right to inspect any bags or personal belongings brought into the venue or cloaked. These searches will be carried out courteously and discreetly.
•Large bags and items including umbrellas and prams can be hazardous to the movement of patrons in darkened theatres and must be cloaked. Cloaking services are available free of charge to all patrons or ticketholders.
•Tour and theatre patrons with extra-large backpacks or suitcases will need to cloak them and register their details at the time of cloaking. This will require: presentation of a valid performance or tour ticket and an acceptable form of photo identification; completion of a short registration form at the cloak room counter; and visual inspection of the luggage by a member of our Security Team.
•Items prohibited in Opera House venues include, but are not limited to, the following: alcohol; glass bottles; laser pens; and any items that could present a safety hazard to others.
Audio / video recording and photos
The Audio / Video recording and taking of photos (including camera phones) at performances is prohibited at Sydney Opera House.
Unless specified, there is no formal dress code at Sydney Opera House, although shoes must be worn at all times. If an event does have a dress code, this information will be provided to you with your tickets or confirmation.
We request that mobile phones are turned off prior to a performance. If you must keep your phone turned on, please place it on silent or vibrate mode. Please also remember that light from your phone may be distracting to other audience members.
The interior and covered Concourse areas of Sydney Opera House are no smoking areas. Customers who wish to smoke may do so in outdoor areas. Please ask a member of our staff if you require further clarification on smoking areas.
Food and beverages in performance spaces
As a general rule, we ask our ticket holders to enjoy their food and beverages outside of our performance spaces.
Sydney Opera House is committed to ensuring that we become a leader and innovator in providing barrier free access to our site – making the building, site and services accessible to all people.
View a listing of accessibiltiy services available on site and at our performances.
Lost and Found Property
Sydney Opera House has procedures in place for the management of all lost property on site. More information.
Tours & Experiences
Take a guided tour or take a sneak peek behind the scenes with the Backstage Tour. The Essential Tour is available in French, German, Japanese, Korean and Mandarin. Experience out Tour and Tasting plate with the best views in Sydney or get up close and personal with our furry friends at Taronga zoo or take a birds eye view of the House and harbour with Opera & Seaplanes. More info
Restaurants & Bars
Theatre Bars are located in all theatre foyers offering a selection of drinks and snacks. Drinks may be pre-orded at the bar before a performance for express collection at interval. There are a number of dining options onsite. From fine dining to cafe's and bars, there is something to suit every taste and budget. More info
Shopping at Sydney Opera House
Sydney Opera House offers a wide range inspired gifts, souvenirs and performance related products. All of the products selected celebrate the magnificence of Sydney Opera House as cultural landmark and architectural masterpiece. More info
We hope you have found this information useful and that you enjoy your visit to Sydney Opera House.