These terms and conditions form part of the conditions on which you book and attend your Package. Please read them carefully as you will be bound by them.
DINING
- Dining offer is for a two course, pre-theatre dinner for one person, made up of items selected from the pre-theatre menu. This could be either one entrée and one main meal or one main and one dessert, depending on the restaurant.
- You as the customer are responsible for making your own restaurant booking.
- Restaurant bookings are subject to availability and to any terms and conditions of the restaurant, including the restaurant’s trading hours and closures to the public as a result of special events or special bookings.
- Please inform the restaurant of any special requirement, including dietary, at the time of booking.
- You must advise the restaurant at the time of booking that you are redeeming your voucher.
- You must present a valid voucher on arrival at the restaurant .
- All beverages and any additional food requested are at your own cost and payable by you directly to the restaurant.
ACCOMMODATION
1. Reservations are essential and must be made directly with the hotel
2. If your first choice is unavailable please choose another hotel or book for another night
3. Reservations are subject to availability and to the terms and conditions of the hotel.
4. At the time of booking you must advise the hotel your are redeeming a Sydney Opera House Show Plus Hotel Voucher.
5. You must present your Hotel Voucher upon check-in as your accommodation cannot be redeemed without it,
6. Voucher is valid for one night's accommodation in a standard room. Additional charges incurred, other than those included as a
voucher in the Platinum Show Plus Package are at your own expense and must be paid upon check-out
TOUR
- Tour voucher is for one admission to The Essential Tour at Sydney Opera House.
- Voucher must be presented at the Tours desk in the Box Office Foyer prior to the commencement of the tour.
- Tours leave every 30 mins from 9am – 5pm 7 days a week, except on Good Friday and Christmas Day.
- Admission on The Essential Tour is subject to availability and tours may be cancelled or rescheduled at the discretion of the Sydney Opera House when public access to the site may be temporarily restricted as a result of special events or as a crowd control or safety measure.
- Additional Terms and Conditions apply to all tours. Please consult the Tours page of our website and the conditions of tour participation and venue entry printed on the reverse of your tour ticket. You should carefully read these terms and conditions as you will be bound by them.
PARKING
- One parking voucher only per transaction. If your group is coming in more than one vehicle a separate transaction will be required for each vehicle.
- Parking voucher is only available at Wilsons Parking, Sydney Opera House Car Park, 2 Macquarie Street, Sydney.
- Parking is only valid for arrivals after 5pm and departures before 1am the following morning
- Parking benefit is subject to availability and to the terms and conditions of Wilson’s Parking.
Parking voucher can only be used with the Sydney Opera House Show Plus Package and only on the night of the performance.
Parking voucher can not be used with any other offer.
GENERAL TERMS & CONDITIONS
- All vouchers, except Parking, are fully transferable.
- Vouchers have no cash value and are not redeemable for cash or any other products.
- Additional Terms and Conditions apply to your entry to the performance venue. Please consult the conditions of venue entry printed on the reverse of the ticket for your chosen performance. You should carefully read these terms and conditions as you will be bound by them.
- The Sydney Opera House will not be liable for any act or omission by any person not employed directly by them including but not limited to any action or omission of the restaurant or Wilson Parking, including any actions or omissions of their servants, agents or employees. Subject to these terms and conditions, any liability of the Sydney Opera House shall be limited to the price paid by you for the Package.
- These terms and conditions are governed by the law applicable in New South Wales and you agree to submit to the jurisdiction of the Courts in that State.