Ticket Limit: A Maximum 2 tickets per person. Tickets booked in excess of maximum quantity per person (2 tickets) may be cancelled without notice.
Tickets Required for Entry: This is an all ages event. All children MUST hold a valid ticket and must be accompanied by a ticket-holding parent or legal guardian at all times. It is a requirement that people 15 years and under be accompanied by an adult at all times.
Timings and Access: Gates Open from 6pm. Entertainment from 6.30pm. As this is a free event, early arrival is advised. Please note as the concert will be broadcast from 7.30pm, entry after 6.30pm cannot be guaranteed.
Seating: All tickets are Unreserved Seating. Unreserved means seating positions will be available on a first in basis - these positions are not reserved
Filming and Photography of Event Participants – Notice of Consent:
Please note that this performance will be filmed. Audience members face and likeness may be used in video and broadcasting of this show. By accepting this ticket you:
a) acknowledge that you/your child or other invitee may be filmed and/or photographed at the event by or on behalf of the New South Wales Department of Premier and Cabinet (DPC) and its approved media;
b) consent, on behalf of yourself and your child or other invitee, to being filmed and/or photographed by or on behalf of DPC and its approved media for purposes in connection with the event;
c) give DPC, its approved media and any other person authorised by DPC the irrevocable right to use, reproduce and distribute these images of you/your child or other invitee (in printed and electronic format and which may be combined with other images, text and graphics) and any visual or audio-visual recordings of you/your child or other invitee in any publication, video, public on-line communication or broadcast issued in connection with the event by or on behalf of DPC or its approved media; and
d) agree, on behalf of yourself and your other invitee, that neither you nor your other invitee will make or bring any claim against DPC, its approved media or other persons acting on DPC’s behalf for any reason relating to these images, visual or audio-visual recordings, publications, videos, on-line communications or broadcasts.
Conditions of Entry: No BYO alcohol, glass, beverages, food. Water in sealed plastic bottles permitted. No umbrellas, strollers, chairs, sparklers, selfie sticks. For a full list of prohibited items please see Conditions of Entry below. BYO cushions permitted. For the safety of all, bag checks will be conducted on entry – your cooperation is appreciated. No cloakroom will be provided.
Accessibility: Please book by emailing: firstname.lastname@example.org if you require wheelchair access or other special needs. We will make your booking and provide any updates on access info closer to the date.
Event Site Information: This is an outdoor event and the performance will proceed in inclement weather. Please come prepared with protective clothing and sunscreen if required.
Transportation: We encourage the use of public transport to this event. Link to public transport info: http//www.transportnsw.info/
Road Closures: Road closures may be in place. Access to the event will be on foot down Macquarie Street.
Ticket Dispatch: When you claim your tickets, you can either:
• Select the “E-ticket delivery" to receive your tickets via email 3 days prior to the event. The tickets will be located in a PDF attachment. Be sure to print your ticket before the concert or please have your ticket ready for scanning on your mobile device when you arrive at the gates.
• Select “Hold for Collect” to collect your tickets in person any time from 9am Monday 23 January 2023 up until the evening of the performance from the Main Box Office (open Monday to Sunday from 9:00 to 5pm). Please note, there may be lengthy queues on Australia Day evening and entry to the event after 6.30pm with or without a ticket cannot be guaranteed.
No tickets will be posted.
If at any stage you are unable to attend, please email email@example.com or call 02 9250 7777 as soon as possible. We’ll pass your ticket to another lucky person. It would be un-Australian to let others miss out!
Full list of Conditions of Entry:
No cloakroom will be provided.
This is a smoke-free event.
No pass outs.
Patrons, their bags and other items may be searched or screened for safety and security purposes.
Water in sealed plastic bottles is permitted.
Patrons showing signs of intoxication will be refused entry or removed.
You must comply with the directions of staff at all times.
Unruly behaviour will not be tolerated.
No commercial, promotional or marketing activity is allowed unless approved by Sydney Opera House and Department of Premier and Cabinet.
This venue is governed under Sydney Opera House By-Law 2015. Penalties apply.
The following items are prohibited:
Illegal substances including controlled, dangerous or illicit drugs
Flammable devices (flares, fireworks and smoke bombs)
Anything that may be used as a weapon such as sharp items including knives
Suspicious items or items which may look like a weapon
Glass beverage containers
Professional cameras or recording devices
Political or offensive signage or clothing
Drones or unmanned aerial vehicles (UAVs)
Musical instruments such as vuvuzelas, drums or amplified music; and
Any other item that may cause harm or public nuisance or could interfere with the performance