PULSE…Listen to the Heartbeat of the Arts

It’s a great idea to arrive early, relax and soak up the atmosphere.

If you are collecting your tickets from the Box Office, we recommend doing this at least 30 minutes before the event starts. If you have already received your tickets, aim to arrive at least 15 minutes before the event. This should allow enough time for the mandatory visual inspections and/or cloaking of bags and personal belongings by Opera House security staff before entering the venue and finding your seats.

We recommend leaving all large bags at home, any bags larger than an A4 piece of paper is required to be checked into the Cloak Room.

If you are late, we will seat you as soon as possible, but please be aware that some events have lock out periods. In these cases, latecomers will be admitted at a suitable break in the performance. On occasions this may not be until the interval, or at all where there is no interval. Details of our right to refuse admission can be found in our General Terms and Conditions for Tickets and Events.

We can’t confirm that you can take photos at this event.  Please check with staff when you arrive.

All ticketholders must present their bags and personal belongings for visual inspection or x-ray screening by Sydney Opera House security staff before entering the venue as a safety precaution and condition of entry. Valid photo ID must be presented to purchase a drink from the theatre bar.

To avoid delays, please leave anything larger than an A4 sheet of paper at home.

Larger items – including handbags bigger than A4-size,  backpacks, umbrellas, suitcases and prams – are not permitted inside the venues and must be cloaked.

Find out more about venue security at Sydney Opera House.

We can’t confirm that you can take food and drink into this event. Please check with our staff when you arrive. 

You'll notice the Opera House is undertaking works at the entrance to the site and the area under the monumental steps. This work will not impact your visit, it’s business as usual! 

Do ensure that you arrive at Sydney Opera House at least 45 minutes before the show to collect your tickets.