It’s a great idea to arrive early, relax and soak up the atmosphere.
If you are collecting your tickets from the Box Office, we recommend you do so at least 30 minutes before the event starts. If you have already received your tickets, aim to arrive at least 20 minutes before the event to give you time.
If you have booked for the crèche service for this event, please leave plenty of time to drop off your child and head to the theatre. The crèche operates from 12:30pm.
This should allow enough time for the mandatory visual inspections and/or cloaking of bags and personal belongings by Opera House security staff before entering the venue.
If you are late, we will seat you as soon as possible, but please be aware that some events have lock out periods. In these cases, latecomers will be admitted at a suitable break in the performance. On occasions this may not be until the interval, or at all where there is no interval. Details of our right to refuse admission can be found in our General Terms and Conditions for Tickets and Events.