Skip Links
Close Search

Customer Feedback Policy

The Sydney Opera House is committed to providing outstanding customer service to ensure an enjoyable experience for all customers.

Using customer feedback to improve our service standards is a vital component in achieving this objective and allows the Opera House to:

  • Ensure high levels of customer satisfaction and enhance visitor experience;
  • Improve business performance; and
  • Recognise and reward staff who provide outstanding customer service.

All customer feedback, positive and negative, as well as suggestions for improvement is valued, welcomed and encouraged.

Click here for the Customer Feedback Policy

You may also like...

VL22-PaulKellyandhisband-Web-1600x1200
Paul Kelly and his band – Time and Tide: Four Decades of Song
27 May 2022 - 31 May 2022
For this exclusive Australian premiere our unofficial Poet Laureate Paul Kelly returns to the Opera House, performing a specially curated career-spanning set tracing time across four special nights.
EventName_4x3_CrossSell
Terrain
09 Jun 2022 - 25 Jun 2022
Bangarra’s award-winning Terrain returns for a 10th Anniversary Tour in 2022.
TIP-StdRollout-Web-1600x1200
Mary Coustas This Is Personal
25 May 2022 - 29 May 2022
Mary Coustas, the celebrated Australian comedian, actress, writer and creator of the iconic 90’s character Effie, premieres her most intimate show to date, This Is Personal.