Customer Feedback Policy
The Sydney Opera House is committed to providing outstanding customer service to ensure an enjoyable experience for all customers.
Using customer feedback to improve our service standards is a vital component in achieving this objective and allows the Opera House to:
- Ensure high levels of customer satisfaction and enhance visitor experience;
- Improve business performance; and
- Recognise and reward staff who provide outstanding customer service.
All customer feedback, positive and negative, as well as suggestions for improvement is valued, welcomed and encouraged.
You may also like...
The Phantom of the Opera
Sign up to our waitlist now! Experience the phenomenon of one of the most successful musicals of all time, when Cameron Mackintosh’s “simply epic” new production of Andrew Lloyd Webber’s legendary show makes its Sydney Opera House debut.
The Necks
Critically acclaimed improvisational trio The Necks return for a four-night residency in the Opera House’s most intimate venue, the Utzon Room.