Current membership benefits are as advised here and in email marketing and may be changed from time to time by SOHT in its absolute discretion.
Gift memberships should be activated within 6 months from the date of purchase, which is the “expiry” date displayed on the gift membership voucher.
Any unused balance will not be refunded or credited on expiry.
Memberships and membership vouchers are not able to be returned/refunded or redeemed for cash.
Additional values cannot be added to an existing membership voucher; however, additional vouchers may be purchased.
If your order exceeds the amount of your gift membership voucher, you must pay for the balance with cash, cheque, debit or credit card.
Sydney Opera House reserves the right to close customer accounts and request alternative forms of payment if a gift membership voucher is fraudulently obtained and is used to make purchases.
Sydney Opera House may provide gift membership voucher purchasers with information about the redemption status of the gift membership.
Advance or priority access is only available to select performances as advised in the weekly Insiders newsletter. Membership does not guarantee that you will obtain tickets, whether through a member presale or a general public onsale.
Sydney Opera House does not accept any liability for lost or stolen gift membership vouchers.
The Insider membership program is not designed to be used by group bookers. For group bookings please contact our groups department here.
Unless stated otherwise, a limit of 10 tickets per Insider per performance is in place. Tickets bought in excess of ticket limits may be cancelled without notice.
Membership may be cancelled or suspended without notice in response to activity such as unauthorised resale or unauthorised credit card usage.
* Discounts not valid for private functions or events.
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