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Frequently Asked Questions

Terms and conditions

  • Gift Vouchers and unused portions of Gift Vouchers should be spent within 36 months from the date of purchase, which is the "expiry" date displayed on the Gift Voucher.
  • Any unused balance will not be refunded or credited on expiry.
  • Gift Vouchers are non-refundable.
  • Gift Vouchers cannot be redeemed for cash.
  • Additional values cannot be added to an existing voucher; however, additional vouchers may be purchased.
  • If your order exceeds the amount of your Gift Voucher, you must pay for the balance with cash, cheque, debit or credit card.
  • Sydney Opera House does not accept any liability for lost or stolen Gift Vouchers.
  • Sydney Opera House reserves the right to close customer accounts and request alternative forms of payment if a Gift Voucher is fraudulently obtained and is used to make purchases.
  • Sydney Opera House may provide gift certificate purchasers with information about the redemption status of Gift Vouchers.
  • Gift vouchers are not valid for redemption for food, beverage or retail items

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Fusing ancient and modernist influences, the Sydney Opera House is a symbol of twentieth century architecture – and a building that “changed the image of an entire country.”

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