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Frequently Asked Questions
Terms and conditions
- Gift Vouchers and unused portions of Gift Vouchers should be spent within 36 months from the date of purchase, which is the "expiry" date displayed on the Gift Voucher.
- Any unused balance will not be refunded or credited on expiry.
- Gift Vouchers are non-refundable.
- Gift Vouchers cannot be redeemed for cash.
- Additional values cannot be added to an existing voucher; however, additional vouchers may be purchased.
- If your order exceeds the amount of your Gift Voucher, you must pay for the balance with cash, cheque, debit or credit card.
- Sydney Opera House does not accept any liability for lost or stolen Gift Vouchers.
- Sydney Opera House reserves the right to close customer accounts and request alternative forms of payment if a Gift Voucher is fraudulently obtained and is used to make purchases.
- Sydney Opera House may provide gift certificate purchasers with information about the redemption status of Gift Vouchers.
- Gift vouchers are not valid for redemption for food, beverage or retail items
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Our Story
Fusing ancient and modernist influences, the Sydney Opera House is a symbol of twentieth century architecture – and a building that “changed the image of an entire country.”
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