Sydney Opera House services for people with physical disabilities
For those with limited mobility, there are seating locations within the Joan Sutherland Theatre and Concert Hall that have significant amounts of stairs to seats. All other venues have less than 30 steps in total from entry to the furthest row. The below step counts are from the nearest level access point including all available public lifts.
Joan Sutherland Theatre Stalls – minimum 0, maximum 34
Joan Southerland Theatre Dress Circle – minimum 27, maximum 48
Joan Sutherland Theatre Loge – minimum 27, maximum 37
Joan Sutherland Theatre Boxes – minimum 43, maximum 51
Concert Hall Stalls – minimum 0, maximum 22
Concert Hall Dress Circle – minimum 4, maximum 28
Concert Hall Dress Circle Boxes – minimum 0, maximum 15
Concert Hall Platform Boxes – minimum 39, maximum 54
Concert Hall Choir & Organ Seating – minimum 43, maximum 69
Lower Concourse – two facilities, one located at the bottom of the escalators from East Circular Quay and one near Opera Kitchen.
Western Foyer Level – two facilities, one near adjacent to the Playhouse entry and one between the Studio and Drama Theatre entry.
Main Box Office Level – two facilities, located in the corridor next to the Box Office.
Joan Sutherland Theatre – one facility, located next to the male bathrooms on Level 3a of the Northern Foyers.
There are a number of wheelchair and companion seating locations in all theatres. To book accessible seating, call the Box Office on 61 2 9250 7777 or email email@example.com.
Access to the Drama Theatre, Playhouse and Studio is from the Western Foyer (street level). For access to the Joan Sutherland Theatre or Concert Hall please see Front of House staff in the Box Office foyer (Level 1) who will provide lift access to these venues.
Our ticketing policy allows customers requiring a wheelchair accessible position to purchase a wheelchair accessible position for themselves and a seat for their companion at the lowest concession ticket price available at the time of purchase for the selected performance. Where no concessions are available, the wheelchair seat and one companion seat will be sold at the lowest price available for that event at the time of purchase. Additional companions can purchase tickets on the standard pricing basis.
The Companion Card is accepted for most performances at the Sydney Opera House. Patrons holding a Companion Card can call our priority line on +61 2 9250 7752 to discuss seating requirements and sales for all our events and performances.
At the time of ticket purchase, cardholders may either phone or email their valid Companion Card number and expiry date to be kept on file for future ticket purchases. Alternatively, the card may be presented in person at the Box Office. Cardholders will be issued with a complimentary ticket for their essential support companion.
A limited number of courtesy wheelchairs (standard manual wheelchairs) are available for loan one hour before performances for patrons attending events in the Concert Hall and Joan Sutherland Theatre. They are available by the entrance of the Western Foyers (at the top of the escalators).
Front of House staff are happy to arrange for patrons to borrow these wheelchairs but are unable to leave their posts to assist patrons moving around the House. It is therefore strongly recommended that patrons who do not normally use a wheelchair bring a friend or companion along to assist them in manoeuvring the wheelchair around the House. Front of
House Staff are not able to assist patrons in transferring to seats or to provide personal attendant services.
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