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Mobility

Sydney Opera House services for people with physical disabilities

Stairs

For those with limited mobility, there are seating locations within the Joan Sutherland Theatre and Concert Hall that have significant amounts of stairs to seats. All other venues have less than 30 steps in total from entry to the furthest row. The below step counts are from the nearest level access point.

  • Concert Hall Dress Circle – minimum 49, maximum 75
  • Concert Hall Boxes – minimum 53, maximum 58
  • Concert Hall Choir – minimum 58, maximum 70
  • Concert Hall Northern Foyer levels – minimum 64, maximum 100
  • Joan Southerland Theatre Dress Circle – minimum 30, maximum 49
  • Joan Sutherland Theatre Loge – minimum 27, maximum 33

Click here for more information about getting around the precinct.

Accessible Toilets

Lower Concourse – two facilities, one located at the bottom of the escalators from East Circular Quay and one near Opera Kitchen.

Western Foyer Level – two facilities, one near adjacent to the Playhouse entry and one between the Studio and Drama Theatre entry. 

Main Box Office Level – two facilities, located in the corridor next to the Box Office.

Joan Sutherland Theatre – one facility, located next to the male bathrooms on Level 3a of the Northern Foyers.  

Accessible Seating

There are a number of wheelchair and companion seating locations in all theatres. To book accessible seating, call the Box Office on 61 2 9250 7777 or email bookings@sydneyoperahouse.com.

Access to the Drama Theatre, Playhouse and Studio is from the Western Foyer (street level). For access to the Joan Sutherland Theatre or Concert Hall please see Front of House staff in the Box Office foyer (Level 1) who will provide lift access to these venues. 

Ticketing Policy

Our ticketing policy allows customers requiring a wheelchair accessible position to purchase a wheelchair accessible position for themselves and a seat for their companion at the lowest concession ticket price available at the time of purchase for the selected performance. Where no concessions are available, the wheelchair seat and one companion seat will be sold at the lowest price available for that event at the time of purchase. Additional companions can purchase tickets on the standard pricing basis.

Companion Card

The Companion Card is accepted for most performances at the Sydney Opera House. Patrons holding a NSW Companion Card can call our priority line on +61 2 9250 7752 to discuss seating requirements and sales for all our events and performances.

At the time of ticket purchase, cardholders may either phone or email their valid Companion Card number and expiry date to be kept on file for future ticket purchases. Alternatively, the card may be presented in person at the Box Office. Cardholders will be issued with a complimentary ticket for their essential support companion.

Courtesy Wheelchairs

A limited number of courtesy wheelchairs (standard manual wheelchairs) are available for loan one hour before performances for patrons attending events in the Concert Hall and Joan Sutherland Theatre. They are available by the entrance of the Western Foyers (at the top of the escalators). 

Front of House staff are happy to arrange for patrons to borrow these wheelchairs but are unable to leave their posts to assist patrons moving around the House. It is therefore strongly recommended that patrons who do not normally use a wheelchair bring a friend or companion along to assist them in manoeuvring the wheelchair around the House. Front of 

House Staff are not able to assist patrons in transferring to seats or to provide personal attendant services.

As part of our Decade of Renewal, important upgrades have been made to the accessibility of the Joan Sutherland Theatre, to ensure that the Sydney Opera House truly is a place for everyone. Read more about accessibility in the Joan Sutherland Theatre here.

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