Our policies are listed below:
This policy sets out staff responsibilities when dealing with Opera House information and technology and describes how the Opera House monitors and enforces acceptable information and technology use.
The Government Information (Public Access) Act 2009 (the GIPA Act) applies to all NSW government agencies, including the Opera House, and aims to maintain and advance a system of responsible and representative government that is open, accountable, fair and effective.
Sydney Opera House requires all staff to be unimpaired by alcohol and other drugs that may affect a person’s ability to work safely and effectively.
Sydney Opera House will not acquire artworks on any permanent basis either through purchase or as a gift or part of a sponsorship.
Sydney Opera House Trust is committed to the management and maintenance of Sydney Opera House’s physical assets to enable the site to be a place for presentation, meeting and experiences.
Sydney Opera House uses camera and access surveillance systems to support its duty to provide a safe and secure environment.
Sydney Opera House has a comprehensive Child Protection Policy outlining the framework for managing and reducing risk of harm to children while on Sydney Opera House premises.
The Sydney Opera House continues to uphold a strong Code of Conduct.
The Opera House receives numerous requests each year from Not-for-profit organisations for support and to undertake collections onsite.
The Opera House uses corporate cards to purchase high-volume, low-value goods. Corporate cards provide an efficient payment process for business-related expenses.
The health, safety and wellbeing of everyone is our top priority at the Sydney Opera House. We have adopted a COVID-19 Vaccination Policy to reduce the risk of COVID-19 transmission, resulting serious health consequences and to keep us all safe
Sydney Opera House wants to provide an outstanding and enjoyable experience for all customers.
The Sydney Opera House is committed to protecting the privacy of individuals by ensuring that the collection, use and disclosure of personal information are undertaken within the framework of the relevant privacy legislation.
Also see Privacy Managment Policy and Plan
The Debtor Management Policy aims to ensure that the Opera House effectively manages and reports all debts owed to it.
Sydney Opera House is committed to Environmental Sustainability.
Sydney Opera House regularly receives requests from a range of community and charitable organisations for support to enable them to hold their events at the Sydney Opera House.
Safety is our greatest responsibility and our workplace and environment must be safe and healthy for everyone. Ensuring that Opera House employees are fit for duty helps us to achieve this objective. This policy describes when, how and why the Opera House will assess potential and current employees’ fitness for duty and what outcomes there may be.
The Grand Organ in the Concert Hall is the largest known mechanical-action pipe organ in the world with over 10,200 pipes. In order to protect this unique instrument Sydney Opera House has established a policy prescribing access to the Organ.
It is important that Sydney Opera House staff not only work and act with integrity and impartiality but also are seen to do so. This is consistent with our core shared values.
The Sydney Opera House is committed to conserve all aspects of the Opera House's heritage significance for our current and future generations.
Sydney Opera House is committed to protecting the integrity and significance of the Sails, including any illumination of the Sails.
As a NSW Government agency the Opera House must apply protective markings to information assets in accordance with Commonwealth and NSW Government requirements. This Policy explains how information assets must be treated according to these requirements.
The Opera House creates and manages information assets, including personal and health information and State Records. Keeping these assets secure is vital to our operations, and our reputation. This Policy describes how the Opera House will establish, implement, maintain and continually improve its Information Security Management System (ISMS) to ensure the confidentiality, integrity and availability of its digital information and systems.
Sydney Opera House has procedures in place for the management of all lost property on site.
All requests to film on site must gain prior approval from Sydney Opera House.
The Sydney Opera House is a NSW Government agency, and maintains a high level of probity for procurement of all goods and services, as well as ensuring all procurement activity is conducted within the NSW Government Procurement Legislation and Policy.
Sydney Opera House is committed to ensuring staff who disclose information about corrupt conduct, maladministration, serious and substantial waste or government information contravention are able to do so without fear of personal loss of harassment.
The Records Management Policy establishes the framework and accountabilities for recordkeeping within the Sydney Opera House.
This policy outlines the risk management framework (Framework) used by the Opera House to identify and manage risks and opportunities, in order to achieve our strategic objectives.
The Sydney Opera House is committed to provide a smoke-free environment for its workers and visitors and to reduce the harmful impacts of smoking in the environment, which includes litter and pollution of the marine environment.
Sponsorship, in the form of cash and/or goods and services in kind, is core to assisting us in achieving our business objectives.
This policy applies to the allocation of SAM funding for the maintenance of all physical, non-current assets owned or controlled by the Sydney Opera House Trust (the Board).
At Sydney Opera House we believe that a safe work place is essential for the well being of our people and our organisation. We are committed to ensuring a safe and healthy working environment for everyone who works at or visits Sydney Opera House.