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Access the House

Our goal at the Sydney Opera House is to provide barrier-free access, making the site, building and the experiences we offer accessible to all. We provide a range of access services, performances and dedicated programs for people with disability.

Accessible performances

Find out about upcoming accessible performances at the Sydney Opera House.

Getting here

How to get to the Opera House - and finding your way around our amenities, venues and precinct once you’re here.

An aerial view of the Sydney opera house.

Courtesy bus and accessible buggy service

A pickup and drop-off service for visitors between Circular Quay and the Opera House precinct.

Getting around the precinct

Access maps for the Sydney Opera House precinct and venues.

Accessible journeys

Videos to assist you in visualising the accessible journeys to the Sydney Opera House.

Vision

Sydney Opera House services for people who are blind or have low vision.

A woman provides an audio-described tour of the Opera House to hearing impaired patrons.

Hearing

Sydney Opera House services for people who are deaf or have hearing loss.

Women seated on stage doing a presentation.

Mobility

The Sydney Opera House offers accessibility for visitors with mobility disabilities. Find out more about our services and Mobility Access Tours here.

Access Programs

The Sydney Opera House offers a number of access programs for all ages and abilities.

Access Action Plan

We are committed to making the Sydney Opera House accessible to everyone.

Dancers in dresses, dancing in front of a seated audience in a dance studio.

Contact

Accessible seating

There are a number of wheelchair and companion seating locations in all theatres. To book accessible seating contact Box Office:

Telephone
1300 764 849
(Monday to Sunday, 9am-5pm AEST)

Email
bookings@sydneyoperahouse.com

Companion Card

The Companion card program supports people with disability who require an attendant care companion. It enables eligible people to participate in events and activities at venues without incurring the cost of a second ticket for their companion. You can find out more about the card specific to your state/territory here. There are also similar programs internationally. 

Important information for both Australian and International Cards – please read before use 

The priority of the companion must be to provide required assistance for the patron on site, including physical assistance. 

Unless otherwise informed, free of charge entry for companions refers to ticket only. This means extra aspects of an experience e.g. food and beverage or merchandise are not automatically included with the companion ticket. 

How to use an Australian Companion Card

An Australian Companion Card is accepted for most performances and events at the Sydney Opera House. Patrons holding a Companion Card can call our priority line on +61 2 9250 7752 or email bookings@sydneyoperahouse.com to discuss/request a booking/s and accompanying requirements. 

How to contact us about the use of an International Companion Card

Cards issued under similar overseas programs are considered case by case. To enquire about using an International Companion Card please email bookings@sydneyoperahouse.com. Please note: you must be able to demonstrate that the patron requires an essential support companion. For example, disability parking permits alone will not be accepted.

National Relay Service

Patrons who are d/Deaf, hard of hearing or have a speech/communication difficulty can use the National Relay Service (NRS) at no cost.

Step 1. Make contact through your preferred NRS call channel detailed on NRS call numbers and links

Step 2. Provide the NRS with the Sydney Opera House number 02 9250 7777.

Information desk

For more information or to provide feedback, please contact the Sydney Opera House information desk:

Telephone
1300 764 849

Email
infodesk@sydneyoperahouse.com 

General information

For general information on accessibility, please contact the Sydney Opera House Access Team:

Email 
accessibility@sydneyoperahouse.com

Assistance Animals

Assistance animals trained to assist people with disabilities are welcome at Sydney Opera House. To ensure appropriate seating is allocated please advise your requirements when booking.

Thank you

Thank you to our generous donors who support our Accessibility programs: Sydney Opera House Ladies Committee; F & K de Angeli Foundation; Jane Kift and the JACE Foundation.  

And to all our Opera House donors who enable so much of what we do.

Accessibility newsletter

Receive the latest news about our accessible performances and events across all genres and age groups.

Sign-up

Getting around the precinct

Sydney Opera House precinct map

Find our venues and other wayfinding points on the Sydney Opera House Precinct map.

Download (link is external, opens in new tab or window)

Main Box Office Foyer

The Main Box Office is located in the Entry Foyer on Level 1.

Download (link is external, opens in new tab or window)

Concert Hall Northern Foyer

Access map for the Concert Hall Northern Foyer.

Download (link is external, opens in new tab or window)

Joan Sutherland Theatre Southern Foyer

Access map for the Joan Sutherland Theatre Southern Foyer.

Download (link is external, opens in new tab or window)

Joan Sutherland Theatre Northern Foyer

Access map for the Joan Sutherland Theatre Northern Foyer.

Download (link is external, opens in new tab or window)

Accessible journeys

Watch journey 1

Wilson car park to Concert Hall via main Box Office Foyer

Watch journey 2

Forecourt entry to Concert Hall via main Box Office Foyer

Watch journey 3

Wilson car park to Sydney Opera House lift

Watch journey 4

Forecourt entry to Main Box Office Foyer