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We recommend your group arrives early at the venue, at least 45 minutes prior to the performance start time.

If you are late, we will seat you as soon as possible, but please be aware that some events have lock out periods where late comers cannot be admitted until a suitable break in the performance.  Occasionally this is not until the interval, and in some instances late comers won’t be admitted at all. 

Please call Front of House on 02 9250 7134 to notify us if your group is running late.

The closest location to disembark from buses and coaches is on Macquarie Street. Please contact City of Sydney to confirm bus and coach set down areas. We recommend allowing an additional 10 minutes for walking from Macquarie Street. There is no bus parking onsite at Sydney Opera House. 

Circular Quay is the closest station for public transport via train, bus and ferry. We recommend allowing 15 minutes to walk from Circular Quay for school groups. To view timetable information and ensure your public transport needs can be met, please contact Transport NSW. Please check the Transport NSW website for the latest advice and information on COVID-19 safety measures for public transport.

The safety and security of everyone visiting our site is paramount. We require all items larger than the dimensions of an A4 piece of paper to be cloaked. As our cloakrooms have limited space, we request that where possible teachers and students do not bring large bags/backpacks with them to the performance.

Download our Risk Assessment Information 2021 here. 

If your students are bringing a packed lunch, Royal Botanic Gardens adjacent to the Opera House is quite pleasant in fine weather. Or our restaurants offer everything from casual snacks to kid friendly meals. See our Restaurants. 

Food and drink are permitted inside the foyers, but not in the venues.

Please contact our Creative Learning Ticketing Specialists on 02 9250 7770  as soon as possible to advise if your group can no longer attend. If your group can no longer attend because your school is located in a hotspot, or has had a positive case of COVID-19 symptoms, the Opera House has introduced flexible ticketing options to help you. 

We advise that you arrive 15 minutes prior to the event.

Ticket purchases and collection at our Box Office is discouraged and eTicket or postal delivery methods should be used, wherever possible. However, if you are collecting your tickets from the Box Office, we recommend doing this at least 60 minutes before the event starts.

Baby change table and nappy bins are available in the Centre for Creativity, as well as the accessible public toilets in the below locations. View our map here for more info.

• Western Foyers – close to the Centre for Creativity, Drama Theatre as well and the Playhouse
• Lower level of the Concourse
• Main Box Office accessible toilets
• Concert Hall Northern Foyer (both Male and Female)

In line with our venue security procedures, Opera House security will be scanning and checking bags under the Monumental Stairs, or within the western foyers, prior to entering the building. Bags will be scanned by an x-ray machine, and staff will wear appropriate personal protective equipment (PPE) when handling your belongings, such as gloves. Cloaking facilities will only be open 60 minutes pre-show for Centre for Creativity activities. However it is strongly encouraged you travel lightly and do not bring items that require cloaking e.g. handbags bigger than A4-size, backpacks and umbrellas, which are not permitted inside our venues, this will assit with minimising contact and queuing.

Please contact Box Office on 9250 7777 as soon as possible to advise if you can no longer attend. If you can no longer attend because you are unwell, or have been in contact with someone displaying COVID-19 symptoms, the Opera House has introduced flexible ticketing options to help you, find out more information here.

All Sydney Opera House foyers are pram accessible, with lifts to the main and western foyers. The public lift to the foyers is accessible from the corridor near the escalators on the Lower Concourse and also in the Western Foyer via the corridor on the Ground Level (at the top of the escalators). Pram parking will be available outside the theatres in the Western Foyer or as directed by Sydney Opera House staff, adhering to COVID-safe rules.

The authorised agency for this event is the Sydney Opera House. 

Only tickets purchased by authorised agencies should be considered reliable. If you purchase tickets from a non-authorised agency such as Ticketmaster Resale, Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia or any other unauthorised seller you risk that these tickets are fake, void or have previously been cancelled. RESALE RESTRICTION APPLIES. For more details, please refer to our General Terms and Conditions for Tickets and Attendance at Events.

If you need to bring your baby to one of our activities that is not baby focussed, your baby may sit on your lap during the activity. Please note unless this is a baby-specific activity there is minumum pram parking onsite. Your baby will require a babes-in-arms ticket as they contribute to our venue capacities.

Children under the age of 12 are not required to wear a face mask.

Food and beverages will not be allowed in the Centre for Creativity, unless specified in the event. Opera Bar, Opera Kitchen and Portside are also available to purchase food before your event. Please bring a credit or debit card for any on site purchases to enable contactless payment.

Yes. While these events are free, you must register your attendance. Please check the ticket information relating to your event as some events require a parent and child ticket.

No, parents, guardians and carers need to accompany and supervise their children at all times. These sessions are especially designed for intergenerational time together. Please check the ticket information relating to your event as event requires a parent and child ticket.